SFB

DNS changes (again) this weekend

Harry — Sat, 25 Apr 2009 07:58:42 +0000

With sincere apologies, we regret that this weekend will mark still another move of DNS addresses on our network. The outage will be very short and the overall impact will be minimal. Only a handful of websites will see any change in service. In the worst-case scenario, a visitor might find a site on our network unavailable for an hour. Given the hour at night this change will take place, we’re confident nobody will be impacted.

The change will be carried out on Saturday, April 26th sometime between 10:00pm and 12:00am (mountain time zone).

Mac Users: If you find that your site seems to no longer work after this change has taken place, please flush the DNS cache on your Mac workstation. OS X caches addressing information and it sometimes causes problems when IP addresses change.

To fix this, please start a command-line window and then type “dscacheutil -flushcache”, pressing enter. You should then be able to navigate to your site as expected. If using a version older than OS X 10.5.1, the command to use is “lookupd -flushcache” to accomplish the same DNS cache flush.

bash-2.05a$ dscacheutil -flushcache or: bash-2.05a$ lookupd -flushcache

New service from SFB, LLC- On Demand Support and Maintenance

Harry — Sun, 22 Mar 2009 18:40:04 +0000

Do you have a problem and need some technical help? Can’t find the right solution anywhere? Well, let us take a shot at before you call GeekSquad or your overworked brother-in-law. SFB is now using GoToAssist to offer computer support services. As long as your computer can connect to the Internet (broadband connections only, please!), our On Demand Support (ODS) group can connect to your computer and see what you see while on the phone or using online chat.

Our ODS group specializes in advanced technical support and maintenance. In addition to on demand connections while you watch, we can also perform unattended maintenance connections on your systems. We’ll connect when it’s not interfering with your work. We can use this feature to not only evaluate problems with your system, but we can also perform updates, software installations, backups, and other useful maintenance tasks.

Services start at $40 per hour for on demand support incidents or are as low as $25 per hour for prepaid monthly support contracts. Contact ODS today for more information!

Blog starts over…

Harry — Sun, 15 Feb 2009 05:05:01 +0000

I had a lot of rants and raves posted here over the last couple years. I’ve tucked all that away and this blog is going to be a professional business-oriented site. I still have strong opinions, I just focus on the things I can control- my family, my projects, my clients, and my business.